We know how difficult and distressing it can be when a loved one dies. We're here to help and alleviate the stress wherever we can.
What should I do when someone dies in hospital?
The hospital will usually issue a medical certificate, which you will be advised when and where it is available for collection. Once you have received this you will be able to register the death by appointment at the Register Office. Meanwhile the body will usually remain in the hospital mortuary until after the registration as the funeral director requires a disposal certificate (sometimes referred to as the green certificate) issued by the registrar.
What should I do when someone dies at home?
In the first instance you should contact your GP surgery so that a medical practitioner can verify the death. You can then contact the funeral director to take your loved one to the chapel of rest. Your GP surgery will advise you when you are able to collect the medical certificate to enable you to register the death by appointment at the Register Office.
What to do if the death is unexpected
In some cases the medical staff may be unable to give a cause for the death of your loved one and the death will be referred to a coroner. The coroner may request a post mortem or inquest to ascertain the cause of death. The death cannot be registered until this investigation is complete.
How do I register a death?
You should register the death within 5 days. Contact the Register Office to arrange an appointment to register the death, once you have received a medical certificate from the hospital or GP practice. https://www.gov.uk/after-a-death
Useful numbers
Bridgend Register Office. 01656 642392 Princess of Wales Hospital Bereavement service 01656 754088 South Wales Coroner 01443 281100 Coychurch Crematorium 01656 656605 Bridgend Council Burials Office 01656 656605